At Rikumo we handle your orders with the utmost care and efficiency. In-stock items are processed within 3 business days (excluding weekends and holidays). Most purchases are shipped from our warehouses to arrive within five business days of the order being placed. However, should there be any delay, you will be notified promptly. All U.S. domestic orders are shipped via UPS or USPS. Rikumo is NOT responsible for any delays that may be caused by the carrier after the product has been picked up from our offices.
Please note: When shipping via UPS, please make sure that the delivery address is NOT a P.O. Box.
Free Shipping Policy
We offer FREE SHIPPING on all domestic orders over $150.00 USD (excluding Alaska and Hawaii)
Domestic Shipping Methods
We offer five shipping methods at checkout:
USPS Priority Mail
USPS Priority Mail Express
UPS Three-Day Select (3 business days) UPS Second-Day Air (2 business days)
Please note: For overnight and Express delivery, please place orders by 10 am EST.
Overnight orders placed on Friday will be shipped the following Monday.
International Shipping Policy
We offer two shipping methods at checkout:
USPS Priority Mail International
UPS Standard International
International shipments may be subjected to customs fees, which are not covered in our shipping costs.
Please note:Due to fraudulent international orders, we reserve the right to cancel and refund your order if we deem it to be of risk. We apologize for any inconvenience that this may cause.
Sales tax on the merchandise total is charged according to U.S. Federal and State Guidelines.
If you have any additional question regarding shipping and handling, please contact us at firstname.lastname@example.org or 1-215-609-4972. Our Customer Service Specialist will be happy to answer any of your questions.