Privacy Policy

Hello, and thank you for shopping with rikumo! Please know that we are committed to respecting your privacy and recognize the need for trustworthy management of any contact information you share with us. (Here, the phrase "contact information" means any information that can be used to contact or identify you, such as your name, mailing address, email address, telephone number, etc.)

The purpose of this Privacy Policy is to inform you about what information we may collect, how we may use said information, and the choices you have regarding our use of any information collected - including your ability to review any personal information, change it, or opt out of any relevant initiatives.

This Privacy Policy applies to information we collect about you in our stores and through our websites and web applications. By using any of our websites, signing up for our newsletters, or sharing your contact information with us, you are accepting and consenting to the practices described in this Policy. 

What Do We Do With Your Information?

When you purchase something from our store, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to learn about your browser and operating system. If you give us permission, we will send you emails about our store, new products and other updates. 

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we understand that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your expressed consent or and give you the freedom to decline.

If at any time after opting in, you change your mind, you may withdraw your consent for us to contact you and/or store or use your information by contacting us at info@rikumo.com or via our mailing address:

Rikumo
19 W. Lancaster Ave.
Ardmore, PA 19003
USA

Age of Consent 

By your use of this site, we understand that you are old enough and legally qualified to give consent -or- that you have given consent for any of your minor dependents. 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify

Our store is hosted by Shopify Inc, which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). 

Third Party Services

In general, our third-party providers will only collect, use and disclose your information so they can provide their service. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to understand how they will handle your personal information. 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of cookies that we use, should you want to opt out of them:

  • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
  • _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
  • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  • _secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. 

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will take effect as soon as they are posted on the website.

Contact Information for Questions

If you would like to access, correct, amend, or delete any personal information we have about you; register a complaint; or simply request more information, contact us at info@rikumo.com or via our mailing address:

Rikumo
1216 Walnut Street
Philadelphia, PA 19107
USA

Your Feedback

To help us improve our privacy policy and related practices, please feel free to send us your feedback. You can reach us by phone at 1-215-609-4972 or via email at info@rikumo.com.

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