Privacy, Terms + Conditions

Rikumo Privacy Policy

Thank you for shopping with us at Rikumo. At Rikumo, we are committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us (the phrase contact information means any information by which you can be contacted or personally identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information. This Privacy Policy applies to information we collect about you in our stores and through our websites and mobile applications. By using any of our web sites, signing up for our email, or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy. 

What Do We Do With Your Information?

When you purchase something from our store, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to learn about your browser and operating system. If you give us permission, we will send you emails about our store, new products and other updates. 


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we understand that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your expressed consent or and give you the freedom to decline.

If at any time after opting in, you change your mind, you may withdraw your consent for us to contact you and/or store or use your information by contacting us at or:

1216 Walnut Street
Philadelphia, PA 19107

Age of Consent 

By your use of this site, we understand that you are old enough and legally qualified to give consent -or- that you have given consent for any of your minor dependents. 


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted by Shopify Inc, which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement ( 

Third-Party Services

In general, our third-party providers will only collect, use and disclose your information so they can provide their service. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to understand how they will handle your personal information. 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use, should you want to opt out of them:

  • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
  • _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
  • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  • _secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. 
Changes To This Policy

We reserve the right to modify this privacy policy at any time. Any changes will take effect as soon as they are posted on the website.

Contact Information for Questions

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at or:

1216 Walnut Street
Philadelphia, PA 19107

Your Feedback

To help us improve our privacy policy and practice, please give us your feedback.
You can call us at 1-215-609-4972 or email us at

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Rikumo Terms Of Service

This website is operated by Rikumo; your use of all information, tools and services available here (by visiting or purchasing) are conditional upon your acceptance of the following Terms of Service. Our e-commerce business and all associated content on this site is our Service. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store will also be subject to the most current version of the Terms of Service, available on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website, and it is your responsibility to be aware of any changes posted here. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc, which provides us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms 

By your use of this site, we understand that you are old enough and legally qualified to give consent -or- that you have given consent for any of your minor dependents. You may only use these product for authorized and legal purposes, and you may not violate laws and/or transmit destructive code or programs as part of using our Service.

If you violate any of these terms, you will no longer be allowed to use our Service. 

Section 2 - General Conditions 

We reserve the right to refuse service to anyone at any time. While any credit card information is always encrypted, your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

Section 3 – Site Information

We provide information on our site that is accurate and current to the best of our knowledge, but any reliance on this material on this site in making decisions is your own responsibility. We reserve the right to modify the contents of this site at any time, but we have no obligation to do so and monitoring changes is also your responsibility. 

Section 4 - Modifications To The Service And Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue our Service (or any part of its content) without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of any part of our Service.

We may also, in the future, offer new services and/or features through the website, which will also be subject to these Terms of Service.

Section 5 - Products & Services 

Certain products or services may be available exclusively online and/or have limited quantities; these are subject to return or exchange only according to our Returns Policy. We have made every effort to display as accurately as possible the colors and images of our products, but cannot guarantee that your computer monitor's display of any color will be accurate. 

We reserve the right to limit the sales of our products or Services to any person or geographic region and may exercise this right on a case-by-case basis. We reserve the right to limit the quantities or discontinue any products or services that we offer. All product information is subject to change without notice.

Section 6 - Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order as determined by customer account, credit card and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please see our Returns Policy.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we have no control or input, and you acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We will have no liability whatsoever arising from or relating to your use of optional third-party tools, and your use of them is at your own risk.

Section 8 - Third-Party Links 

Any third-party links on this site may direct you to third-party websites that are not affiliated with us, and we have no liability or responsibility in connection with any of their materials, products, services or websites. Any problems or questions should not be directed to us but to the third party.

Section 9 – User Comments, Feedback and Other Submissions

We enjoy hearing from you! That said, you agree by submitting anything to us that we may edit, distribute and/or use any material you send to us. We generally respond, but will do so at our discretion. You agree not to violate any personal or proprietary rights (e.g. copyright) in your comments and to represent yourself and your situation accurately.

We are not responsible for third-party comments or feedback on this Service, but will remove anything that is obscene, defamatory or unlawful.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors And Omissions 

Occasionally we may make errors, including but not limited to website information, and reserve the right to correct them without notice.

Section 12 - Prohibited Uses

You agree to abide by the security features of this website and not:

  • use our site for any unlawful purpose
  • violate any laws or our own intellectual property rights
  • submit false or misleading information
  • transmit any malicious code or collect others' personal information

We may terminate your use of our Service or any related website if you break any of the above conditions. 

Section 13 – Disclaimer Of Warranties & Limitation Of Liability

We will do our best to make your use of our service uninterrupted, timely, secure and error-free, but do not guarantee or warrant that it will be so. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties, quality and durability.

In no case will Rikumo or any of our directors, staff, affiliates, agents, interns, suppliers or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, (without limitation) lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including (but not limited to) any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

Section 14 – Indemnification 

You agree to indemnify, defend and hold harmless Rikumo and our directors, staff, affiliates, agents, interns, suppliers and service providers from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 15 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms of Service, such determination will not affect the validity of any other remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

Section 17 - Entire Agreement

Any failure of ours to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service and any separate agreements that we reach in providing you Services will be governed by and construed in accordance with the laws of Philadelphia, Pennsylvania, and the United States of America.

Section 19 – Changes To Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 - Contact Information 

Any questions about the Terms of Service should be sent to us at

Last Updated: November 2015

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